1. Introduction
ACHIVR Educational Technologies OÜ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our services
- Fill out contact forms
- Subscribe to our newsletter
- Participate in our educational programs
- Contact us for customer support
2.2 Types of Personal Information
- Name and contact information (email, phone number, address)
- Educational background and language proficiency level
- Learning preferences and goals
- Payment information (processed securely through third-party providers)
- Communication records with our support team
2.3 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referral sources
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and improve our educational services
- Process registrations and manage your account
- Communicate with you about our services
- Send educational materials and updates
- Process payments and maintain financial records
- Analyze website usage and improve user experience
- Comply with legal obligations
- Prevent fraud and ensure security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in providing our services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or asset sale
- Consent: When you have given us explicit permission
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
- Employee training on data protection
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another provider
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for data processing
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.
9. International Data Transfers
As we operate across CIS countries, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Company: ACHIVR Educational Technologies OÜ
- Registration Number: 16621141
- Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 3 // 5 // 7, 10145, Estonia
13. Legal Basis for Processing (GDPR)
For users in the European Union, our legal basis for processing personal information includes:
- Consent: You have given clear consent for processing
- Contract: Processing is necessary for contract performance
- Legal Obligation: Processing is required by law
- Legitimate Interest: Processing serves our legitimate business interests